
Today’s guest is Jamie Dimon, Chairman and CEO of JPMorgan Chase.
If you haven’t already heard part one of this conversation, check the feed and start there instead. It’s a masterclass in dealing with problems by preparing for them ahead of time.
But some problems aren’t possibilities waaaaaay off in the future. They’re right here, right now! And in part two, we get into how Jamie deals with those day-to-day issues.
And there’s a real humility in how he does it. He’s always listening and learning. He genuinely wants to know the issues on the ground in his organization. But he doesn’t stop there. He actually follows through so the problems he uncovers get solved.
It’s rare to find a leader who is willing to listen to issues. But a leader who follows up and actually fixes those issues? That’s the stuff of legend.
But it doesn’t have to be! You just need a plan. And that’s the big takeaway in this conversation with Jamie: always have a plan to deal with problems.
You’ll also learn:
Take your learning further. Get proven leadership advice from these (free!) resources:
The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go
Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day
Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.
Today’s guest is Jamie Dimon, Chairman and CEO of JPMorgan Chase.
He took this job back in 2006 – and it has not been an easy road. He faced the global financial crisis in ‘08, the COVID-19 pandemic, and all its aftermath. It’s just been one thing after another.
But I love the no-nonsense way Jamie approaches leadership in these tough moments. He isn’t surprised by problems. He’s prepared for them. As he puts it, “you don’t have a war and then decide to have an army. You better have the army first.”
As leaders, we have to be real and say that problems are going to come up.
They might be big or small, short-term or long-term. But one thing’s for sure: they’re going to be there. And we’ve got to be prepared.
There’s just so much we can learn from Jamie so we always have a plan to deal with problems.
You’ll also learn:
Take your learning further. Get proven leadership advice from these (free!) resources:
The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go
Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day
Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.
Some leaders talk a big game. Others deliver big results. If you want to know what separates the two, listen to this episode with Jamie Dimon, the Chairman and CEO of JPMorgan Chase, the largest and most profitable bank in the U.S.
You’ll find a wealth of insight into what it takes to cut through the BS and execute big changes.
Great leaders know: you get results when you get to work. If you want to up the execution level for you and your team, hit play now!
You’ll also learn:
Making decisions isn't a matter of intuition vs. data. They inform each other. Surround yourself with smart data and counsel, and your "gut" will get stronger.
Great leaders never stop learning. Pay attention to how others operate and take notes. Then, adapt those ideas to improve your own organization.
Don’t let your ego stop you from asking questions. Great leaders are eager to learn what they can do better, and that starts with a humble mindset!
The higher you go, the less you know. It’s easy to let that insecurity make you more controlling. Instead, stay grounded so you lead with curiosity, not fear.
We can all spot a leader who’s faking it. To earn people’s respect, you’ve got to show through your actions that you actually care.
Can you spot the signs of toxic behavior? Look for people who use data selectively, sidebar conversations, and get squirmy when they face tough questions.
Ups and downs are inevitable in business. Have the discipline to assess risk, run stress tests, and prepare for a crisis before it happens.
| Clip | Leader | Duration |
|---|---|---|
| Good data can lead to good “gut” decisions | Jamie Dimon | 1:11 |
| Have a plan to deal with crises | Jamie Dimon | 1:03 |
| Draw motivation from your team | Jamie Dimon | 0:56 |
| In a crisis, constant communication is vital | Jamie Dimon | 1:26 |
| Good answers are waiting to be found | Jamie Dimon | 0:37 |
| Stock up on information | Jamie Dimon | 0:47 |
| EQ is more important than IQ | Jamie Dimon | 0:51 |
| The difference between management and leadership | Jamie Dimon | 0:54 |
| Learn constantly if you want to stand out | Jamie Dimon | 1:00 |
| Don't just listen to employees’ issues--fix them | Jamie Dimon | 0:40 |
| Create accountability for yourself | Jamie Dimon | 1:00 |
| What to do first in a turnaround | Jamie Dimon | 1:15 |
| Strategy matters, but execution is key | Jamie Dimon | 1:10 |
| Let bad experiences show you what NOT to do | Jamie Dimon | 0:58 |
| Show you give a damn | Jamie Dimon | 0:43 |
| Curiosity is a form of humility | Jamie Dimon | 1:00 |
| True recognition is rooted in humility and respect | Jamie Dimon | 1:03 |
| Transformation starts with conversation and execution | Jamie Dimon | 1:41 |
| Beware the “BSers” | Jamie Dimon | 0:52 |
| Always be on the lookout for great ideas to borrow | Jamie Dimon | 1:02 |
| Don’t over-strategize | Jamie Dimon | 1:21 |
| Good crisis management happens before the crisis | Jamie Dimon | 2:01 |
| Insecurity breeds control, not connection | Jamie Dimon | 1:46 |